Q: What is Little Guardian Kids?

A: Little Guardian Kids is an online proxy purchasing website that specializes in offering high-quality baby products sourced from China. We showcase a wide range of items such as head protectors, high chairs, baby strollers, baby bathtubs, and baby crib mattresses. Our website, www.mevbox.com, provides a platform for American customers to explore and purchase these products.

Q: Where is Little Guardian Kids located?

A: Little Guardian Kids is located in Shanghai, China.

Q: How long does shipping take?

A: The shipping time can vary depending on the transportation speed of major international logistics providers. We work with trusted shipping partners to ensure your purchases are delivered promptly. The specific shipping time will depend on your location and the shipping method chosen during the checkout process.

Q: Can I return or exchange a product?

A: Yes, we offer a 30-day return and exchange policy. If you are not completely satisfied with your purchase, you can initiate a return or exchange by contacting us through the "Contact Us" page on our website. Please make sure the items are unused, in their original packaging, and returned within 30 days from the date of delivery. Note that customers are responsible for the return shipping costs unless the return is due to an error on our part or a defective product.

Q: How do I initiate a return or exchange?

A: To initiate a return or exchange, please visit the "Contact Us" page on our website and provide us with your order details, including the order number and the reason for the return or exchange. Our customer support team will guide you through the process and provide you with any necessary return authorization.

Q: How are refunds processed?

A: Once we receive the returned items and verify their condition, we will process your refund. Refunds will be issued to the original payment method used during the purchase.

Q: Is there a warranty on the products?

A: Our products are covered by the manufacturer's warranty, which may vary depending on the specific item. Any warranty details will be provided along with the product information on our website. If you encounter any issues with a product, please contact us, and we will assist you in resolving the matter with the manufacturer.

Q: How can I contact Little Guardian Kids for further inquiries or assistance?

A: You can contact us by visiting the "Contact Us" page on our website, www.mevbox.com. We are here to address any further inquiries or provide assistance regarding our products or services.